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Supporting the
social housing sector |
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"The most
effective way to do it - is to do it"
Amelia Earhart 1897-1937 |
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Next Era is led by Terry
Bonner who is a Corporate Member of the Chartered Institute
of Housing and has 25 years experience in social housing at
director and head of service levels. Terry's experience has
been gained in Housing Management, Asset Management and
Customer Services environments in both the Housing
Association and Local Authority sectors. Terry has also been the Deputy Chair of a Merseyside stock transfer
organisation. |
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Terry has significant first-hand experience of
restructuring housing services, but also is expert at
bringing stability to structures undergoing change - enabling positive
operational and cultural change
to be achieved, whilst delivering improved
performance and greater cost
effectiveness across all disciplines. An accomplished
director, Terry is
versed in the component elements of and inter relationship
between Housing and Asset Management, and has sound
experience of private sector leasing, contract management,
and the full range of housing practice areas including
governance, income, voids, scrutiny and engagement and
call centre management. Terry has
acted as "client lead" in respect of housing repairs
services and is able to drive performance and troubleshoot
where repairs services may be falling short of required
performance. As the strategic lead on Asset Management for a large
national Housing Association, Terry
was able to define roles, accountabilities and implement
business processes that brought about positive cultural change,
and robust business planning that
enabled property investment decisions to be made in the
context of the ongoing market viability of the housing
stock.
Terry has managed many projects and
has a very positive action-based approach to work. His
enthusiasm is infectious and he is able to take people along
with him as he progresses his work. Terry is technically
sound and gives confidence to those he works with that the
task will get done. |
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Jean Bray is an
Associate of Next Era and has 35 years experience in social
housing, specialising in the older persons housing sector and
specifically Extra Care. Since 2004 Jean has been self
employed, carrying out a variety of roles including leading
successful bids for Extra Care housing funds. Prior to this,
Jean led a highly successful team managing sheltered housing
inclusive of Housing Management functions,
budgeting and maintenance. As well as her Associate role,
Jean is also an advisor/assessor for the Centre for
Supported Housing and is the joint regional lead of the North
West Housing LIN. |
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Rachel Kay is a
CIPD qualified Human Resources professional with over 17 years experience.
Rachel
specialises in providing employment advice, training,
designing policy and guidance, and delivering people projects. Rachel
has successfully worked in senior HR roles in both the
social housing and manufacturing sectors.
Rachel's project experience includes employment contract
reviews, competency framework redesign, role profile and job
description development, and pay and reward research. |
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Danielle Smallwood is a qualified and
accomplished Health and Safety professional who has
experience of providing Health and Safety Advice, training
and project delivery in the social housing sector and has
undertaken the role of Health and Safety Advisor for a major
north west social landlord. Danielle is also able to provide
generalist Health and Safety support in other sectors.
Danielle has also designed and delivered
bespoke Health and Safety courses that connect with people
and get the messages across - using her own enthusiastic and
engaging style. |
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